You can access all our policies by clicking on the links below, and they are also available to the school community on our portal Firefly. Details for our Complaints and Learning Support policies are further down on the page.
Complaints Policy
The British School of Amsterdam encourages friendly relations and mutual respect throughout the school community. Such an atmosphere is a positive example for the school’s pupils and a necessary foundation for their successful personal, social and academic development.
From time to time, disagreements or problems do arise. Our aim is to resolve such difficulties swiftly and informally, so that good relations may be resumed without delay. However, if that does not prove possible, then we have a formal procedure that will be followed.
Learning Support Policy
Our Learning Support Policy has been written and reviewed by the Learning Support Coordinators (LSCO) at The British School of Amsterdam. It has been written with due regard to the Special educational needs and disability code of practice: 0-25 years published by the UK Government’s Education and Health departments (January 2015), in so much as can be allowed for in our situation as an international school.
The policy will continue to be monitored and evaluated according to changes in the code of practice as and when they arise. It is a working document which reflects the ethos and practice within the school in relation to children with Special Educational Needs (SEN).